# HyperDry Restoration SMS Terms and Conditions

**Effective Date:** March 8, 2026

**Last Updated:** March 8, 2026

HyperDry Restoration ("we," "us," or "our") offers an SMS/text messaging program (the "Program") to provide customer support and conversational communication to our current customers and those who have inquired about our services, such as water damage restoration, fire/smoke cleanup, mold remediation, and related project updates.

By opting in to receive text messages from us (e.g., via our website service request form at hyperdryrestoration.com or other methods), you agree to these SMS Terms and Conditions ("Terms"). These Terms supplement our [Privacy Policy](https://www.hyperdryrestoration.com/privacy-policy), which explains how we collect, use, and protect your personal information.

### 1. Program Description

The Program allows us to send text messages related to:

- Project status updates and timelines

- Appointment scheduling or reminders

- Service inquiries and responses

- Other conversational support for your restoration needs

Messages are primarily transactional and informational (not promotional/marketing). Message frequency varies based on your interactions and needs (e.g., as project events occur; not recurring on a fixed schedule).

### 2. Opt-In and Consent

You consent to receive SMS messages by:

- Submitting your phone number via our website form (e.g., service request) and agreeing to the disclosures provided (including by clicking submit after reviewing the consent language).

- Or other explicit methods we may describe in the future.

Consent is not a condition of purchasing goods or services. You must be 18+ or have parental consent to participate.

### 3. Message and Data Rates

**Message and data rates may apply.** Standard messaging and data rates from your mobile carrier may apply to messages sent/received. We do not charge for our messages, but your carrier's rates apply. Check with your carrier for details.

### 4. Opt-Out Instructions

To stop receiving messages at any time, reply **STOP** to any text message from us.

You will receive a confirmation message. After opting out, you will no longer receive SMS from the Program (except possibly one final confirmation).

Note: Opting out does not affect other communication channels (e.g., calls or email) unless you specify.

### 5. Help and Support

For help or questions about the Program, reply **HELP** to any message, or contact us:

- Phone: 480-826-7940

- Email: [your email, e.g., info@hyperdryrestoration.com]

- Website: https://www.hyperdryrestoration.com/contact

### 6. Carrier Disclaimer

Carriers (e.g., AT&T, Verizon, T-Mobile) are not liable for delayed or undelivered messages.

### 7. Other Terms

- We reserve the right to modify or end the Program at any time.

- These Terms are governed by Arizona law.

- For full details on data practices, see our [Privacy Policy](https://www.hyperdryrestoration.com/privacy-policy).

By continuing to participate in the Program, you agree to these Terms. If you have questions, contact us using the info above.

Thank you for choosing HyperDry Restoration!